Shipping
Order Processing
Orders are processed within 1-2 business days.
You’ll receive tracking as soon as your order has been dispatched.
Domestic Shipping
Standard shipping: 5-7 business days - $9.95
Express shipping: 2-3 business days - $14.95
Free standard shipping on orders over $150
International Shipping
Coming soon!
We're working to bring Kinetic Wear to water sports athletes worldwide.
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Returns & Exchanges
30-Day Return Window
We want you to love your Kinetic Wear shorts. If you’re not completely satisfied, you can return them within 30 days of delivery for a refund or exchange.
Items must be unworn, unwashed, and in original packaging with tags attached.
Proof of purchase (order number) required.
To submit a return, log into your customer account here.
Exchanges
You are welcome to exchange your unworn, unwashed product within 30 days of receiving your order. We’ll cover the cost of return shipping if you’re swapping for a different size or style.
To request an exchange, please email us at returns@kineticwear.com.au
Change of Mind Returns
If you simply change your mind or no longer want the product, you’re welcome to return it within 30 days here.
In this case, return shipping costs are your responsibility.
Refunds are processed within 5–7 business days after we receive and inspect the return.
Faulty or Incorrect Items
If your order is faulty or incorrect, we’ll cover return postage and provide a full refund or replacement. Please email us here returns@kineticwear.com.au
Comfort Guarantee
We stand behind the comfort of every pair.
If you experience genuine chafing or discomfort within 30 days of confirmed delivery, please contact us with details of your experience and your order number.
Once reviewed, we may offer a refund or replacement at our discretion.
To be eligible, items must be returned in reasonable condition.
This guarantee applies only to discomfort or chafing concerns and does not cover general wear, damage, or change-of-mind returns.
Performance should never come at the cost of comfort.
For any shipping enquiries or exchange requests contact us at returns@kineticwear.com.au.
Refunds are processed within 5–7 business days of receiving your return.